The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 15 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
99 Gordon Street,
Glasgow,
United Kingdom,
G1 3SF,
Glasgow
Map view
street view
99 Gordon Street,
Glasgow,
United Kingdom,
G1 3SF,
Glasgow
City landmarks
Square
George Square
660 m
Gallery
Kelvingrove Art Gallery and Museum
2.2
km
Church
Glasgow Cathedral
1.8
km
Museum
The Riverside Museum of Transport and Travel
3.0
km
Museum
Glasgow Science Centre
2.2
km
GlasgowScotland
Merchant City
1.1
km
Gallery
Sharmanka Kinetic Theatre
970 m
Shopping Area
St. Enoch Shopping Centre
980 m
Park
Glasgow Green
1.4
km
167 Renfrew Street
The Glasgow School of Art
1.0
km
Museum
Hunterian Art Gallery
2.3
km
Park
Kelvingrove Park
2.2
km
Museum
St Mungo Museum of Religious Life and Art
1.3
km
Museum
The Tenement House
1.5
km
Public Building
City Chambers
780 m
Clyde Street
La Pasionara
900 m
Sauchiehall Centre 179 Sauchiehall Street
Sauchiehall Street
1.2
km
3 Castle St.
Provand's Lordship
1.7
km
Mall
Buchanan Galleries
650 m
University
University of Strathclyde
1.3
km
Cemetery
The Necropolis
1.7
km
Mosque
Glasgow Central Mosque
1.5
km
518 Sauchiehall Street
Royal Highland Fusiliers Regimental Museum
1.7
km
Nearby
GlasgowScotland
Buchanan Street
350 m
Gallery
The Lighthouse
310 m
Gallery
Gallery of Modern Art
430 m
Mall
Princes Square
440 m
Church
St Georges Tron
440 m
Mall
Argyll Arcade
450 m
94 Queen Street
Duke of Wellington Statue
490 m
Restaurants
Alston Bar & Beef
60 m
79 Gordon Street
Tempus Bar & Restaurant at Grand Central Hotel
60 m
99 Gordon Street
Chao phraya
500 m
2 Nelson Mandela Place The Townhouse
Ad Lib
120 m
111 Hope Street
Temaki
80 m
113 Hope Street
The Smokin' Fox
60 m
6-8 Waterloo Street
Gusto Restaurant & Bar
150 m
16 Bothwell Street
Patisserie Valerie
90 m
Gordon Street Glasgow Central Station
Charcoals
270 m
26A Renfield Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Great location
Uncomfortable room
Disappointing dining experience
7.2/10
Very good
Rooms
6.6
Location
8.3
Service
7.9
Dining
6.1
Guest reviews
7.2/10
based on 22 reviews
8.8
8.8/10 based on 6745 reviews
John
United States,
April
2024
6.4/10
My stay at the hotel was a mixed experience. The room was a bit cold even after requesting heating adjustments, and the noise from the lively taxi queue outside made it hard to rest. However, the service was outstanding, especially from the concierge and the gentleman serving breakfast. The location was perfect for shopping, dining, and transportation, although the view of the train station wasn't ideal. The dining options left something to be desired with limited choices and high prices for basic items.
Rooms
5.0
The room I stayed in was a bit cold and faced the train station roof, which wasn't the most pleasant view. Despite requesting heating adjustments, it didn't make much of a difference. Also, the noise from the taxi queue opposite the room was disruptive, especially late into the night.
Service
9.0
The service at the hotel was exceptional. The staff, including the concierge and the breakfast server, were lovely and accommodating. They promptly addressed our request to change rooms and made our stay more comfortable.
Location
7.0
The location of the hotel was convenient for shopping, dining, and accessing transportation options, being right by the station. However, the noise and view from the room detracted from the overall experience.
Dining
5.0
The dining experience was underwhelming with limited choices, heavy meals, and high prices. The buffet didn't offer much variety for vegetarians and seemed overpriced for what was available.
Facilities
7.0
Although no specific comments were made about the hotel facilities, given the overall experience, it might be worth exploring other dining options outside the hotel for a better value.
Friendly staff
Uncomfortable room
Steve
United States,
March
2024
7.4/10
When I stayed at the hotel, I found that the location was excellent for my weekend plans, perfect for exploring Glasgow and conveniently located inside the train station. The rooms were noise-free and met my expectations, although they lacked some amenities. The service was a bit invasive at times but overall extremely helpful and friendly. The dining experience was a bit overpriced but offered good choices, while the facilities were adequate for my needs.
Rooms
7.0
The rooms were what I had expected, noise-free, but lacked some amenities.
Service
8.0
The staff were extremely helpful and friendly, although a bit invasive at times.
Location
9.0
The hotel's location inside the train station was excellent for my plans and made transportation easy.
Dining
6.0
The dining was good quality but a bit overpriced. The smoked haddock was warm and dry.
Facilities
7.0
The facilities were decent and met my basic needs during my stay.
George
United States,
March
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were lovely and very clean, and the breakfast was a good start to the day. However, there were some issues like a small room, a toilet that wouldn't flush, and a smelly bathroom. The lack of chilled water and cleanliness in the bar area were also noticeable drawbacks, making it feel like it wasn't quite worth the money.
Rooms
5.0
The room was very small, and we encountered issues like a non-flushing toilet and a smelly bathroom. Amenities were lacking, with only one towel and one bottle of shower gel provided. The tea making facilities had limited options, and there was a surprising request to lower the TV volume late at night. Additionally, there was a mix-up with our bag at reception, causing us to miss our train due to the delay in finding it, leading to a disappointing end to what was supposed to be a special occasion on our 10-year wedding anniversary. The room overlooked the street.
Service
9.0
The staff were calm, friendly, and efficient throughout our stay. They were welcoming and chatty during check-in and check-out, making us feel at ease. The hotel's location was great, adding to the overall positive experience.
Location
8.0
The hotel's location was fantastic, especially for travelers arriving by train. Despite an unforeseen issue with train services affecting our journey duration, the hotel's proximity to Central Glasgow and the train station was highly convenient.
Dining
5.0
The dining experience was not as expected for a hotel of this nature. The quality and variety of food did not meet our standards, feeling somewhat amateur and disappointing compared to other aspects of our stay. The prices were not justified by the dining experience.
Facilities
5.0
The facilities were lacking attention to detail, and there were some noticeable shortcomings in various areas. Improvements are needed to meet the expectations of guests for a more satisfactory stay.
M.
United States,
February
2024
8.0/10
Staying at this hotel was a mixed experience. The location is unbeatable for train travelers and provides easy access to Glasgow's nightlife and restaurants, but rooms facing the train station fell short of expectations. The service was friendly and welcoming, though some staff members seemed disinterested. The dining options were good, but distance to food could be a drawback. Overall, it is a convenient place to stay in Glasgow.
Rooms
7.0
The rooms directly above the ballroom and facing into the train station did not live up to expectations, but those without these issues were comfortable.
Service
8.0
The staff were friendly and even recommended places to visit, but some lacked interest in assisting guests.
Location
9.0
The hotel's location is excellent, especially for train travelers, right in the center of Glasgow with convenient access to nightlife and restaurants.
Dining
8.0
The dining experience had everything one would want, but the distance to food could be an inconvenience.
Facilities
8.0
The hotel offers all the necessary amenities for a comfortable stay.
Herbert
United Kingdom,
February
2024
7.6/10
The hotel had warm and immaculately clean rooms but lacked proper lighting. The service was exceptional with thoughtful gestures, yet some communication lapses were noted. The location was superb for convenience but might benefit from updates. The dining experience offered a reasonable buffet but at a questionable price. Overall, a comfortable stay with friendly service.
Rooms
7.0
The room was very well appointed and spotless, but poorly lit.
Service
9.0
The service was very friendly and welcoming, with extra touches for a special occasion.
Location
8.0
The location was superb right off the train and near the central area, although the hotel may need updates.
Dining
6.0
The dining was reasonable for the buffet offered, but pricing may not align with expectations.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
Cleanliness
Poor lighting
Sarah
United Kingdom,
January
2024
7.8/10
The hotel had a huge room with a table and chairs, the biggest bed ever, and a fabulous bathroom. It was very warm, but a bit of a distance from the lift. The service was outstanding, particularly the cocktail makers in the bar and Sean who provided great local knowledge. The location was convenient for train arrivals and dining options, despite some noise from a late-night party. The dining experience offered plenty of choices but was out of cheese at breakfast. The facilities were well-equipped and enjoyable.
Rooms
8.0
The room was huge with great amenities.
Service
9.0
The staff went out of their way to make my stay special.
Location
7.0
The hotel's location was convenient for exploring the city.
Dining
7.0
The dining choices were good, but some items were missing.
Facilities
8.0
The facilities were well-maintained and enjoyable.
Iain
United Kingdom,
January
2024
7.2/10
The hotel is located in a grand old building, perfect for exploring Glasgow city center. The rooms were a bit small and old, with some broken furniture, but the cleanliness was up to high standards. Service was modern and clean throughout, with a special touch of an anniversary chocolate and champagne in the room. The dining experience was decent, with a normal buffet style, although it felt a bit overwhelming during busy times. The location is fantastic, especially if arriving by train, but parts of it look a bit dated.
Rooms
6.0
The room was a bit small and old, with a large odd filing cabinet and broken furniture.
Service
8.0
The service was modern and clean, with added personal touches in the room.
Location
7.0
The location is fantastic, especially for those arriving by train, although some parts look a bit dated.
Dining
7.0
The dining experience was alright, but could improve with more variety for vegetarians.
Facilities
8.0
The facilities were clean and well-maintained.
Paula
United Kingdom,
December
2023
7.4/10
The hotel is ideally located in the heart of Glasgow, offering easy access to the city's sights and right next to Grand Central Station. The rooms are spacious, well-decorated, and comfortable, providing a cozy retreat. However, some maintenance issues like a non-functional toilet and occasional cleanliness oversights were noticeable, impacting the overall value for money.
Rooms
8.0
The rooms were fantastic - large, well-decorated, and well-appointed, with a comfortable bed.
Service
7.0
The staff were lovely and chatty throughout check-in and check-out, although attention to detail and promptness in certain services were lacking.
Location
9.0
The hotel's location is superb, right in the center of Glasgow next to Grand Central Station, offering convenience to explore the city easily.
Dining
7.0
The dining experience was a mix - breakfast was excellent with a variety of options, but occasional queueing and delays were observed during peak times.
Facilities
6.0
The hotel provides standard facilities, but some minor improvements could enhance the overall guest experience.
Charles
United Kingdom,
December
2023
6.4/10
I had a mixed experience at the hotel. While rooms had some issues, the service was attentive. The location was convenient despite being crowded, and dining left much to be desired.
Rooms
6.0
I encountered some room issues during my stay, including a leak that required a middle-of-the-night relocation and a lack of hot water in room 407. However, upgrading to a superior room for an extra $30 was worth it. The room's location at the end of a long corridor was a downside.
Service
7.0
The staff had to specially provide us with coffee as there was nowhere open in the hotel at 11 am, showing they were under pressure but still accommodating. Various services like room service and laundry were available.
Location
8.0
The location was nice and convenient, being a short walk from the Glasgow Airport bus and trains to Glasgow. The staff was friendly and helpful, although the hotel tended to get crowded at times.
Dining
5.0
The dining experience was below expectations. The restaurant's location down a long corridor was inconvenient, and service was unsatisfactory, especially during a wedding breakfast. The pre-paid meal for four was a letdown.
Facilities
7.0
The hotel's facilities were adequate, offering all the necessary amenities. While not outstanding, they served their purpose for a comfortable stay.
William
United Kingdom,
November
2023
7.0/10
The hotel has a central location right above the taxi rank outside the central station. The rooms are bright and noisy until late due to the train concourse but are clean and well-equipped. The service was mixed with a complaint about heating not being sympathetically handled. The dining experience was decent but below expected standards. The hotel's facilities are convenient but lack some luxury amenities.
Rooms
7.0
The rooms, though noisy and bright until late due to the train concourse, were clean and had all necessary amenities.
Service
7.0
The staff provided good service overall, but there was a lack of sympathy in handling a complaint.
Location
8.0
The hotel's central location near the taxi rank outside the central station provides easy access to the city.
Dining
6.0
The dining experience was below expectations with limited options and a lower standard compared to the hotel's quality.
Facilities
7.0
The hotel's facilities are convenient but lack some luxurious amenities.
Paul
United States,
September
2023
7.6/10
My stay at the hotel was overall pleasant. The rooms were clean, comfy, and beautifully decorated, offering a restful ambiance. However, some areas appeared a bit old and dull. The service was a mix of reactions ranging from confusion to excellence, with a delightful breakfast experience. The location couldn't be more perfect, right in the heart of Glasgow for easy access to transport. The dining experience, while generally good, had moments of disorganization. Facilities were satisfactory, although there were some minor inconveniences.
Rooms
8.0
The rooms were lovely, nicely decorated, and comfortable for a good night's sleep.
Service
7.0
The service was a mixed bag, but the lovely breakfast made up for it.
Location
9.0
The location is excellent, right in the center of Glasgow next to convenient transport options.
Dining
7.0
The dining experience offered a good variety of choices, but there were moments of slight disorganization.
Facilities
7.0
The facilities were decent, catering to most needs with minor inconveniences.
Great location
Moments of disorganization
Andrew
United Kingdom,
August
2023
8.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were a good size and very comfortable, but unfortunately, it was far too hot even with the radiator off. On the bright side, I was pleasantly surprised that the TV was cleverly hidden in the mirror. The service from the front door to the room cleaners was exceptional, going above and beyond for my friends who were on their honeymoon. The location was great, especially for anyone arriving by train as it's right by the station and convenient for exploring the city. The dining experience had its ups and downs; while the breakfast was excellent with a great selection, the wait time was quite long. Overall, my experience was memorable, with some room for improvement.
Rooms
8.0
The rooms were a good size and very comfortable, but it was too hot even with the radiator turned off. I was pleasantly surprised that the TV was cleverly hidden in the mirror.
Service
9.0
The service was exceptional, from the front door to the wonderful room cleaners. They truly went above and beyond, even guiding my friends who were on their honeymoon.
Location
9.0
The hotel's location is excellent, especially for those arriving by train. It's right by the station and great for exploring Glasgow.
Dining
7.0
The dining experience had its positives with excellent breakfast selection but was marred by a long wait time to be seated.
Facilities
8.0
The hotel offered a decent range of facilities, making the stay comfortable and convenient.
Alexander
United Kingdom,
August
2023
8.2/10
The hotel had elegant public areas and a good-sized room with comfortable beds. Although the sitting area lacked a sofa and the bathroom was well-appointed, the room overall was not particularly fancy compared to the impressive reception. The service was excellent with welcoming and friendly staff. The central location, right by the main rail station, was perfect for exploring the city. The dining experience offered good food with efficient service but was let down by items not arriving hot as expected. Overall, a pleasant stay with some room for improvement.
Rooms
8.0
The room was good-sized, comfortable, and had a nicely appointed bathroom.
Service
9.0
The service was excellent with welcoming and friendly staff.
Location
9.0
The central location by the main rail station was perfect for exploring the city.
Dining
7.0
The dining experience offered good food with efficient service but lacked in maintaining the temperature of the dishes.
Facilities
8.0
The hotel offered a range of facilities including room service and pet amenities.
Hugh
United Kingdom,
August
2023
7.0/10
My stay at the hotel was a mix of highs and lows. The location was superb, right at the city centre with easy access to the central train station and surrounding eateries, making it great for exploring Glasgow. However, the room, although spacious and overlooking the station forecourt, was quite dirty with dust everywhere, which affected my overall comfort.
Rooms
5.0
The room, which was absolutely beautiful and of good size, looked out over the station forecourt. Unfortunately, it was dirty with dust everywhere.
Service
7.0
The staff were accommodating, friendly, and helpful, but they forgot to inform me about the heating initially, which was a bit inconvenient.
Location
9.0
The hotel's location was excellent, right in the perfect city centre spot with easy access to shops, restaurants, and the Central train station, ideal for visiting Glasgow.
Dining
6.0
I went up the beautiful staircase to the Champagne Lounge for lunch, and the dining experience was middling, although the quality mirrored the value placed on the dishes by others.
Facilities
8.0
The hotel offers a range of facilities suitable for a comfortable stay with all necessary amenities available.
David
United Kingdom,
July
2023
7.0/10
Upon arrival, the room had been cordoned off for years but opened up last minute, leaving us with just a bed to sleep in. The room was generally fine, but we were surprised to find empty cans and a bar of soap left behind. We were then moved to an even larger but impractical room that was cold and overly bright.
Rooms
5.0
The initial room setup was unexpected, but it served its purpose. The subsequent room was large but not very functional, with issues like cold temperature and excessive brightness.
Service
6.0
The staff's responses were a bit mixed. While they quickly addressed some issues, there were instances of passive-aggressive behavior and lack of attentiveness during interactions.
Location
9.0
The hotel's location was fantastic, especially for exploring Glasgow and the surrounding areas. Despite not arriving or leaving via the station, the central proximity was still a highlight.
Dining
7.0
The dining options were varied and suited different tastes, although there were slight inconsistencies like a tougher patty possibly due to extended exposure.
Facilities
8.0
A range of facilities like room service, dry cleaning, and housekeeping were available, adding convenience to the stay.